Customer Service

Quincy, IL Career Order

Employment Type: Direct Hire Employment Area: Office/Clerical Job Number: 0000083J Pay Rate: 38480.00

Job Description

IMMEDIATE OPENINGS for Business to Business Customer Service Representatives!

Pay Range for the Customer Service Representatives $17.50 to $18.50 per hour.

Our client company is family owned production facility with multiple US locations and a leading international distributor.

Company offers a salary increase and full benefit package after successfully completing the introductory period.

Hours for the Customer Service Representative are Monday through Friday from 8:00am to 5:00pm

Essential Job Functions for the Customer Service Representative Include:
*Business to business customer service.
*Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
*Check to ensure that appropriate changes were made to resolve customers' problems.
*Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
*Prepare itemized invoices and resolve customers' service or billing complaints.

Minimum Required Qualifications for the Customer Service Representative Include:
*Associates Degree preferred, but not required.
*Customer service oriented.
*Above average communication skills.
*Must be detailed oriented, mathematically inclined and able to work independently.
*Good working knowledge of MS Word and Excel.
*Familiarity of MS Outlook a plus.

If you are interested in the Customer Service Representative and meet the job requirements, please visit our website at to complete an online application. #IND1

Inter-Connect Employment Services is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status.

Job Requirements

Customer Service
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