Inter-Connect Employment Services
https://cdn.haleymarketing.com/templates/61194-052/logos/inter-connect-hml-small.png
https://www.inter-connect.com
https://www.inter-connect.com
USD
40000.00
YEAR
true
Customer Service Specialist
2024-02-12
2024-03-15
Employment Type:
Direct Hire
Employment Area: Office/Clerical
Job Number: 000008FM
Pay Rate: 40000.00
Job Description
HIRING NOW for a Customer Service Specialist!
Hours for the Customer Service Specialist are Monday through Friday from 8:00am to 5:00pm
Pay Range for the Customer Service Specialist is $20.00 to $22.00 per hour with incremental increases based on performance.
Essential Functions for the Customer Service Specialist
*Manage the order fulfilment process from taking customer orders to scheduling order manufacturing dates and delivery of the product.
*Maintain communication with other departments regarding order status and following up on orders.
*Create reports and entering data into a computerized system.
*Provide advice and support to customers regarding the company's products and services.
*Track customer orders to ensure accuracy and completeness.
*Investigate and resolve customer queries and complaints.
*Monitor the status of customer orders and keep customers informed.
Minimum Required Qualifications for the Customer Service Specialist
*Two to four year degree is preferred or equivalent experience is required.
*Excellent customer service skills and professional presence is required.
*Ability to work to deadlines, multitask and work in a fast paced environment.
*Previous experience in a similar role.
*Excellent communication and interpersonal skills.
*Ability to work independently and as part of a team.
*High attention to detail.
*Strong organizational and time management skills are a must.
*Must be proficient with MS Office.
*Solid work history is required to be considered.
If you are interested in the Customer Service Specialist position, please visit our website at www.inter-connect.com to complete an online application. #IND1
Inter-Connect is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identify and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Hours for the Customer Service Specialist are Monday through Friday from 8:00am to 5:00pm
Pay Range for the Customer Service Specialist is $20.00 to $22.00 per hour with incremental increases based on performance.
Essential Functions for the Customer Service Specialist
*Manage the order fulfilment process from taking customer orders to scheduling order manufacturing dates and delivery of the product.
*Maintain communication with other departments regarding order status and following up on orders.
*Create reports and entering data into a computerized system.
*Provide advice and support to customers regarding the company's products and services.
*Track customer orders to ensure accuracy and completeness.
*Investigate and resolve customer queries and complaints.
*Monitor the status of customer orders and keep customers informed.
Minimum Required Qualifications for the Customer Service Specialist
*Two to four year degree is preferred or equivalent experience is required.
*Excellent customer service skills and professional presence is required.
*Ability to work to deadlines, multitask and work in a fast paced environment.
*Previous experience in a similar role.
*Excellent communication and interpersonal skills.
*Ability to work independently and as part of a team.
*High attention to detail.
*Strong organizational and time management skills are a must.
*Must be proficient with MS Office.
*Solid work history is required to be considered.
If you are interested in the Customer Service Specialist position, please visit our website at www.inter-connect.com to complete an online application. #IND1
Inter-Connect is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identify and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Requirements
Customer Service Specialist
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